Things to Consider with Online Appointments for Law Firms
Let’s face it, the legal industry is undergoing radical change. In the mind of the consumer, if I can make an appointment online with my medical practitioner, why can’t I do it with my lawyer.
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Well, to date it’s been problematic. There has never been one platform that did the job completely. For example, there are those that profess to connect the requested appointment to your calendar, but not to all calendars. In other words, it did Gmail, but not Microsoft 365 or Outlook. The other issue was that most advertise a 2-way sync, meaning that when you update your own calendar, the appointment platform will sync instantly and be updated. It rarely occurred and these issues and more plague the majority of online appointment setting software.
For these reasons and because we believe that online appointment setting plays a vital role in client acquisition from your marketing tactics, we wanted to design and develop our own online booking platform for lawyers that overcame all the deficiencies of other platforms, so we did. Our software, aptly called, “Law Appointments” allows a widget to be installed anywhere on your website or any online channel (social media, email signatures etc) and gives existing or new clients, or anybody for that matter (colleagues etc) to make a time in your calendar through only seeing spaces that are available. Better still, the appointment isn’t confirmed for the client until you confirm it for obvious reasons (conflict checks etc).
Law Appointments also gives your firm its own dashboard where you can add, remove and manage your lawyers (as many as you like) and mark out days and times in which they do not wish to receive appointments online.
Let us give you a demo and discuss how we can deploy our own bespoke software within your law firm’s marketing strategy.
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Mark Nelson, Partner BPC Lawyers
Have you heard the one about the visionary, superb designers and wonderous organiser that together combat the saturated world of law firm marketing? Fast Firms makes this a reality every day with unique, out of the box ideas executed brilliantly that speak to our clients and team and honour our brand perfectly.
Jennifer Ryder, General Manager, BWB Family Law
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Holly Miller, Business Development Manager, Murdoch Lawyers
Fast Firms has been an integral part in the growth of our business. We have been utilising their services for around 2 years now, and the online strategies put together by Dan and his team has assisted our firm grow month after month.
We couldn’t be more happy with their work.
Daniel Hannay, Director, Hannay Lawyers