Recommended Software for Law Firms Working Remotely

By 23 March 2020Technology Hub
law firm working remotely
Head Up

In light of COVID-19, a number of our clients have requested information relating to software that we recommend for their lawyers and other staff working from home.

In this context, I’ve broken it down into various objectives that your firm may have.

Online Appointments

When it comes to online appointments there may be 2 different types of ways your firm is considering the technology.

Online Communication with Existing Clients

We’ve found that a number of law firms are suggesting to their clients that online communication be facilitated by Face time. This may work for those with Apple devices, but those who are using Android will not be able to access the technology.

The far better way is to use technology that is across platform. In other words, regardless of a person’s device (desktop, mobile etc) your clients can communicate with you.

In this respect, we recommend Zoom. Zoom will allow your firm to both video conference and audio-conference. The latter is important in the event that broadband is impacted by the exponential increase in people working from their home environment.

Online Communicate & Payment Gateways for New Clients

If your practice is one in which you wish to bill clients immediately for advice or services etc, a product recent to the market is MeetFox. The platform is agile enough to allow both appointment setting, payment gateways etc.

Client Portals

It’s likely that there will be a growing need for the online sharing of documents between you and your clients.

Obviously there are products like Dropbox and WeTransfer that will allow a quick sharing of documents, including of course the create of folders in which you’re able to share with your clients.

For a more sophisticated solution, your practice management system may have portal capabilities built in.  Alternatively we have our own software platform that is ideal for small to medium sized firms.

Team Communication

This is a big one.  We have team members spread throughout the World and have literally tried pretty well every piece of software that exists in the market place.

Our key objective was to minimise the hassle of being spread across multiple platforms.  In other words, we wanted a platform in which we could handle all online enquiries, as well as easily communicate with each other and of course, share files.

If your law firm simply wants to instigate a chat platform for your lawyers etc to stay connected and communicate with each other, Slack is your best option.

However, if your practice wishes to bring together email, chat and file sharing in one location, we use TeamWork and found that for this reason, it’s better and saves having to fire up multiple platforms and be spread across these individual silos.

If your firm is an Office 365 user, then the ideal solution may well be Teams. Simply an add-on that allows chat functionality and video-chat as well.

This is by no means a comprehensive list of all types of software that your law firm may require, but it’s a start. If you have any questions, please do not hesitate reaching out and asking me.

You Can Easily Schedule a Call With Me Right Here

Get Your Law Firm Working Effectively Remotely

Need help getting your firm set-up to work remotely? Talk to us! 

23 March 2020 in Technology Hub

Recommended Software for Law Firms Working Remotely

In light of COVID-19, a number of our clients have requested information relating to software that we recommend for their lawyers and other staff working from home. In this context,…
Read More
14 January 2020 in Marketing Hub, Technology Hub

Keep Your Clients Very Very Close

I know that you know the importance of nurturing existing clients. Each month I have the privilege of running my eyes over a bunch of law firm’s data sets of…
Read More
6 December 2019 in Marketing Hub, Technology Hub

Measure Your Law Firm Marketing Agency By Partnerships

Very, very short & sweet! Marketing a law firm effectively is complex. The industry term these days is Omni-channel, which essentially is not only being across everything but being able…
Read More
17 October 2019 in Marketing Hub, Technology Hub

Wow! 12,343 visits to Your Law Firm Website. Who Are They?

Tricky question!  But depending on your legal practice and the extent of technology you have under your website there are some things you can do improve your insight! But before doing…
Read More
5 July 2019 in Marketing Hub, Technology Hub

What is Settify and Why Your Family Law Firm Should Care

Every family law practice regardless of where they are located know how competitive the space is! From all predictions, it's only going to get harder with new boutique practices opening…
Read More
2 July 2019 in Marketing Hub, Technology Hub

7 Reasons Why Your Law Firm Should Not Use a WordPress Theme

Wordpress is often the first port of call for law firms wanting a website, but be careful if you’re considering to deploy a Wordpress theme.  We love Wordpress for law…
Read More
Keep your firm on the front-foot, without having to deal with a multitude of service providers.
Law Firm marketing business logo