Things to Consider following a Design Thinking Workshop
At Fast Firms, we use design-thinking to innovate and/or to optimise a specific function or application within a law firm. What follows can be diverse, but here are some common things we do next.
Get your new law firm a new website that matches outcomes of your design-thinking workshop Technology
Not surprisingly, we often facilitate a design-thinking workshop to conside new ways of doing things. Client-Focussed Design
Design Thinking workshops can often be focussed on improving client-facing practices and/or technology. Brand Positioning
What can be unearthed during a Design-Thinking Workshop are things that challenge the current brand-positioning. Digital Marketing
We can assist your law firm with every facet of digital marketing.
What is Design Thinking?
In its rawest form, design thinking is an iterative process in which we seek to understand the legal consumer, challenging assumptions we may have, and redefining their problems in an attempt to identify alternative strategies and solutions that might not be instantly apparent with our initial level of understanding. The scope of design thinking is endless. Practically speaking, we have deployed design thinking across numerous law firm practice areas, including family law, personal injury and estate planning.
For Fast Firms though, design thinking isn’t a talk-fest. It is an action-orientated strategy that is time and event-driven, ensuring the law firm gets to a position of prototyping a possible solution sooner rather than later.
What’s a Practical Example of Design Thinking?
In the case of an estate planning law firm, the design thinking challenge to disconnect the legal consumer’s notion that the extent of estate planning was a $330 Will and an Enduring Power of Attorney to their circumstances warranting consideration of a Testamentary Trust.
The prototype developed, was an online platform provided to clients prior to their estate planning meeting, that exposed them to issues that may be inherent in their situation that necessitates something possibly over and above a simple Will. The unique nature of the platform is that in essence the client self-selects their situation and are positioned differently to what they would have been in the event that they attended the appointment unqualified.
We also conduct website-focussed Design Thinking sprints at regular intervals for our existing clients to not only solve legal consumer issues but also to inject a culture of innovation within the law firm.