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Things to Consider with CRM Software for Law Firms

Law firms, like other businesses, are starting to realise that it’s no longer about marketing to the masses, but to individual prospective clients that you engage through a series of steps (lead magnets) and ultimately through the marketing lifecycle, convert into clients. This is where Law Firm CRM software can help! Here are some other things you may need to consider as well.

CRM Software for Law Firms

When legal practices consider Law Firm CRM Software they’re soon inundated with choice and soon realise that they need to be very clear about the objectives. Whilst there are plenty of choices, to date, there is no real Law Firm CRM software that is perfectly tailored to the legal industry.

In our experience with this type of software, we’ve invariably found that once a firm has identified its objectives, that a CRM may be a stretch and that their choice of what they need can be significantly scaled-down.

In considering whether your practice needs Law Firm CRM software, ask these questions:

  • What are we wanting to specifically achieve with a CRM?
  • What are the current gaps of software that we may use at the moment that we’re wanting Law Firm CRM software to fill?
  • What is our capacity to integrate new technology and deal with the inevitable teething issues?
  • Do we want the CRM to integrate with our practice management software?
  • Have we got a small team within the firm to champion the CRM cause?

Answering these questions will guide good decisions.


What are the Next Steps?

With that being done, if it is your intent to continue your search for Law Firm CRM software we can assist. It goes without saying that having one definitive platform that tracks, manages and nurtures prospective clients on the journey is pivotal.

In our experience in working with numerous CRMs we have found for our clients that having this software integrated into your marketing not only helps align and measure your key objectives, but it helps inform future marketing initiatives.

Depending upon your law firm’s objectives, it may be the case that a CRM with simplistic functionality will achieve the results your firm is wanting, for others, particularly those wanting a more sophisticated solution with heightened data, we recommend that you book a strategy session with us.

Highly Recommended!


Fast Firms have been effective in delivering comprehensive marketing services that are tailored perfectly to our firm. The Fast Firms’ team provides us with detailed analysis that allows us to be informed when making budget decisions. We are very pleased to have Fast Firms working with us.

Mark Nelson, Partner BPC Lawyers

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Execution Done Brilliantly!


Have you heard the one about the visionary, superb designers and wonderous organiser that together combat the saturated world of law firm marketing? Fast Firms makes this a reality every day with unique, out of the box ideas executed brilliantly that speak to our clients and team and honour our brand perfectly.

Jennifer Ryder, General Manager, BWB Family Law

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Experienced, Honest & Extremely Responsive!


An experienced, honest and extremely responsive team who take the time to understand each of their individual clients and their marketing goals. Highly recommended if you want to stay one step ahead of the latest online legal trends.

Holly Miller, Business Development Manager, Murdoch Lawyers

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Month After Month Growth


Fast Firms has been an integral part in the growth of our business. We have been utilising their services for around 2 years now, and the online strategies put together by Dan and his team has assisted our firm grow month after month.

We couldn’t be more happy with their work.

Daniel Hannay, Director, Hannay Lawyers

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