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Things to Consider with Chat Bots for Law Firms

Possibly the most talked about technology at the moment. Chatbots for law firms is an often asked question of the team at Fast Firms. Hee are some additional things that play well with ChatBots.

What is a Law Firm Chatbot?

A chatbot is a piece of functionality applied to your law firm website or any other online property that instead of being a static form asking a potential or existing client to methodically go through each step, a chatbot is conversational, akin to somebody talking to someone in your law firm online.

They can also go well beyond a question and answer sequence, by undertaking functions that would have once required manual effort.  For example, you may want to instigate an NDA (non-disclosure agreement) for your law firm’s website. The chatbot can not only pull information from you but supplement it with content it can readily access via other platforms. An example might be that it requires your ABN number in which it via a webhook, will visit the relevant website, access the information and populate the relevant field.

Further, it from your answers can generate a ready to sign NDA.  The use of a chatbot in your law firm may be a lot simpler, like setting appointments, or much more complex, depending upon your firm’s objective.

How We Can Help with Chatbots

At Fast Firms, we have designed, developed and deployed many chatbots for a diverse range of law firms with various requirements.  We have used the many chatbot software platforms on the market, some specifically tailored for the legal industry and others broader.  Consequently, we have selected from exhaustive research and use, what we consider to be the best chatbots for your law firm.

If your law firm is considering chatbot technology, a great way to get started is to consider a design-thinking sprint to identify the key objectives and the mapping that follows.

Highly Recommended!


Fast Firms have been effective in delivering comprehensive marketing services that are tailored perfectly to our firm. The Fast Firms’ team provides us with detailed analysis that allows us to be informed when making budget decisions. We are very pleased to have Fast Firms working with us.

Mark Nelson, Partner BPC Lawyers

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Execution Done Brilliantly!


Have you heard the one about the visionary, superb designers and wonderous organiser that together combat the saturated world of law firm marketing? Fast Firms makes this a reality every day with unique, out of the box ideas executed brilliantly that speak to our clients and team and honour our brand perfectly.

Jennifer Ryder, General Manager, BWB Family Law

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Experienced, Honest & Extremely Responsive!


An experienced, honest and extremely responsive team who take the time to understand each of their individual clients and their marketing goals. Highly recommended if you want to stay one step ahead of the latest online legal trends.

Holly Miller, Business Development Manager, Murdoch Lawyers

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Month After Month Growth


Fast Firms has been an integral part in the growth of our business. We have been utilising their services for around 2 years now, and the online strategies put together by Dan and his team has assisted our firm grow month after month.

We couldn’t be more happy with their work.

Daniel Hannay, Director, Hannay Lawyers

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